Before the year 2019 ends, the Dagupan City Water District (DCWD) successfully passed its annual surveillance for the ISO 9001:2015 Quality Management System (QMS) Certification conducted by AJA Registrars on December 18-19, 2019.
With the collective effort and time rendered by the DCWD Management headed by General Manager (GM) Adelfo B. Valle, ISO Committee lead by Mr. Jonathan H. Loresca being the ISO Facilitator and Mrs. Carol Lynne C. Gadon as the ISO Lead Auditor, the DCWD passed for the second time the external audit since it has been awarded with the ISO Certification on February 21, 2018 which is effective for 3 years. The annual surveillance audit is a major requirement for maintaining the ISO Certification which has been awarded from February 2018 to February 2021.
The said ISO Certification is another milestone for DCWD as it is the first Local Water District in Pangasinan to obtain such certification. GM Valle stated during the closing meeting that DCWD being an ISO-Certified government entity will be considered as one of his accomplishments and will be a part of his legacy serving as the General Manager for DCWD since he is set to retire from service next year.
Aside from GM Valle, Mr. Loresca and Mrs. Gadon, the other Division/Department Managers namely Engr. Rizaldy T. Mandap – Engineering & Operations Department Manager, Mrs. Christy C. Agustin – Administrative/Human Resources Department Manager, Mrs. Remedios N. Sapiera – General Services Division Manager, Mr. Raul T. Castaño – Accounting Division Manager and Engr. Sergio P. Sta. Maria – Water Resources Division Manager, played significant roles to ensure that their respective Department/Division conforms with the ISO-registered procedures.