- Who may avail of the service?
- Registered concessionaires of the Dagupan City Water District whose water connection/services were disconnected for failure to pay water bills or upon request.
- Personal request of the registered/disconnected concessionaire or any of his/her authorized representative
- Fees and Charges
|Re-connection Fee|| a. Non-payment |
b. Upon request
|Payment of water bill arrears||Full Payment|
|Materials||In cases of old accounts|
**Materials vary due to sizes and prices change without prior notice.
- Service Availability
- Monday to Friday, 8:00 am to 5:00 pm
How to avail of the service
|Step 1||Makes request to the Customer Service
Desk for the reconnection of service.
|Prepares the service request
and verifies the
/ledger, and state the necessary
|5-10 minutes||Fernando A. Biason, Jr. or
Lord Byron T. Torio
Ronald P. Mejia
|Step 2||Pays to the Teller all the necessary fees,
including arrearages of water bills, if any,
and secure an official receipt.
|Receives the payment and
issues Official Receipt
|3-5 minutes||Agnes C. Sanchez
Yoji S. Daroy
|Step 3||In cases of Old Accounts, pays list of
materials and secures Official Receipt.
a. Computes lists of materials
b. Receives payment of
|5-10 minutes||Agnes C. Sanchez
Yoji S. Daroy
|Step 4||Receives the materials purchased at the
|Issues the materials purchased||10-15 minutes||Michael A. Fabe
Imelda L. Llemos
|Step 5||Witness the installation of water connection||Reconnects water service||
30 minutes to
3-4 Hours in
Members of the Disconnection
Members of the Water