Repairs of Busted Transmission or Distribution and Service Lines ( Leakages)

  1. Who may avail of the service?
    • Registered concessionaires of the Dagupan City Water District
    • Concern citizens who may have seen or witnessed leakages
  2. Requirements
    • Personal request of the registered concessionaire or any of his/her authorized representative
    • Phone calls by any concerned citizens.
    • Description / sketch of the location of leaks (nearest corner/landmark)
  3. Fees and Charges
    • None-required
  1. Service Availability
    • Monday to Friday, 8:00 am to 5:00 pm
    • Saturdays 8:00 am to 4:00 pm

How to avail of the service

Steps Applicant/Client Service Provider Duration Person-in-Charge
Step 1 The concessionaire proceeds to the
Commercial Division and make a request to
the Customer Service Desk on what services
to be presented.
Prepares the service request for
an immediate inspection /
investigation and proper action
by the Water Maintenance
Men.
5-10 minutes Ma. Dulce Amor P. Salcedo or
Fernando A. Biason Jr.
Step 2 Describes/sketch the location for site
inspection
Describes/sketch the location for site
inspection
5-10 minutes Members of the Water
Maintenance Team